Delete Account & Data Policy
Effective date: November 6, 2026
1) Who We Are & How to Contact Us
This Delete Account & Data Policy explains how CureNatural LLC (“CureNatural,” “we,” “us,” “our”) handles requests to delete user accounts and personal data for iHealer, the iHealer website and app.
Contact for all requests: CureNatural Support — support [at] curenatural.com
You may also submit a request via our contact form.
We do not accept postal requests.
2) Scope
This policy covers your iHealer account and everything tied to it: your constitution assessments, Awareday readings, daily plans and progress, Nightly Journal entries and questions, and meal plan assignments.
3) Who May Request Deletion
Any user may request deletion of their own account. Parents/guardians may request deletion for minors under their care. Authorized representatives may submit on a user’s behalf where permitted by law.
4) How to Request Deletion
Submit your request by either method:
Email: support [at] curenatural.com (from the email tied to the account), or
Contact form: curenatural.com/contact-us
We’ll acknowledge your request and outline verification steps.
5) Identity & Authorization Verification
To protect accounts, we verify requests using one or more of the following:
- A confirmation link sent to the account email; and/or
- Reasonable proof of authority for parents/guardians or authorized representatives.
If we cannot verify identity/authority, we will explain what’s needed.
6) What We Delete (or Anonymize)
Once verified, we will delete your iHealer account, which removes:
- Your account profile (name, email, password, and sign-in sessions);
- Your constitution assessments and results, and your Awareday readings;
- Your daily plans and progress (cards marked complete, level, and choices);
- Your Nightly Journal entries, pieces, and questions;
- Your meal plan assignment to any practitioner;
- You from email lists, if applicable.
7) What We May Retain and Why
We may retain limited information when necessary to:
Comply with law (e.g., tax/accounting records such as invoices/receipts) for 7 years.
Prevent fraud/abuse, resolve disputes, and enforce agreements.
Maintain system/server backups that are overwritten on a rolling basis (up to 90 days). Backup data isn’t actively processed and is accessed only for security, continuity, or legal obligations.
Where feasible, retained data is anonymized or minimized.
8) Timing
We aim to complete verified deletions within 30 days.
Data contained only in backups may persist until the backup rotation completes (up to 90 days).
9) Effects of Deletion
- You will lose access to your account, your Wellness Plan, and your Awareday and Journal history.
- Your progress and Journal are permanently removed.
- If you return, you will need to create a new account, retake the constitution assessment, and confirm your access again.
Deleted records cannot be restored.
10) Data Export
We do not provide data export prior to deletion.
11) Payments
The App does not currently take payments, so deleting your account involves no billing. Purchases of Amitaeus’ Holistic Healing Manual are made with the seller you chose and are not affected by deleting your iHealer account; that seller’s return and refund policies apply.
12) Your Privacy Rights
General U.S.: we process deletion requests consistent with applicable U.S. laws.
GDPR/EEA (where applicable): you may have rights to erasure, access, rectification, restriction, portability, and objection. We honor requests in accordance with GDPR and local rules.
If we deny a request as legally ineligible or insufficiently verified, you may appeal by replying to our email thread with “Appeal” in the subject.
13) Children’s Privacy
If you believe a minor created an account without appropriate consent, contact support [at] curenatural.com. We will verify and take appropriate action, including deletion where required.
14) How We Execute Deletion (Internal)
- Delete the user’s iHealer account record, which removes the linked sessions, assessments, Awareday readings, plans, progress, Journal entries and questions, and meal plan assignment.
- Remove from mailing lists, if applicable.
- Allow backup rotation to purge residual copies.
15) Related Policies
Primary contact: CureNatural Support — support [at] curenatural.com
Deletion request form: Contact us